FAQ's
What makes your products premium?
Our products are crafted using high-quality materials, expert craftsmanship, and timeless designs. Each piece undergoes rigorous quality checks to ensure durability and elegance.
Where are your products made?
We source our products from trusted artisans and manufacturers globally, ensuring a blend of traditional craftsmanship and modern techniques.
Do you offer customization?
Yes, we offer customization on select items such as furniture and upholstery. Contact our customer service team to explore your options.
How do I place an order?
Simply browse our collection, add your favorite items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.
Shipping and Delivery
Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times and charges vary depending on the destination.
How long will it take to receive my order?
Delivery timelines depend on your location and the item ordered. Premium and custom pieces may take longer due to their intricate craftsmanship. Estimated delivery times are provided at checkout.
Is shipping free?
We offer free shipping on orders above a specific amount. For smaller orders, shipping charges will be calculated at checkout.
Returns and Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unused and undamaged items in their original packaging. Custom-made products are not eligible for returns.
How do I initiate a return?
To initiate a return, contact our customer service team with your order details. We’ll guide you through the process.
Can I exchange an item?
Yes, exchanges are possible within 30 days of delivery for items of equal or lesser value, subject to availability.
Customization and Consultation
Can you help me design my space?
Absolutely! We offer interior styling consultations. Our experts can help you select pieces that suit your style and space.
How do I request a custom order?
Reach out to us through our Contact Us page or email, and share your requirements. We’ll collaborate with you to create a unique piece.